Privacy policy

Website: www.foussenigroup.com — Last updated: March 2026

1. Introduction

FOUSSENI GROUP places great importance on the protection of your personal data. The purpose of this Privacy Policy is to inform you about how we collect, use, store, and protect your data when you use the website www.foussenigroup.com.

By browsing our website and using our services, you agree to the practices described in this policy. We encourage you to read it carefully.

2. Data Controller

Data Controller: FOUSSENI GROUP

Legal Representative: Fousséni ALASSANI, Chairman and Chief Executive Officer

Address: 98 Rue Hédzranawoé, 14 BP 83, Lomé – Togo

Email: contact@foussenigroup.com

Phone: +228 90 03 74 71

3. Data Collected

We collect the following personal data only when you voluntarily provide it to us:

• First and last name
• Email address
• Phone number
• Company name
• Content of your message (via the contact form)

We may also automatically collect certain technical data during your browsing session, including: IP address, browser type, pages visited, and duration of visit. This data is collected for statistical purposes and to improve the website.

4. Purposes of Data Processing

The collected data is used for the following purposes:

• Responding to your contact, quotation, or information requests
• Managing business relationships and monitoring our services
• Sending you our newsletter, if you have subscribed to it
• Improving the functionality and content of our website
• Complying with legal and regulatory obligations

5. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Your explicit consent, particularly for newsletters
• The performance of a contract or pre-contractual measures taken at your request
• Compliance with a legal obligation
• Our legitimate interest in improving our services and communicating with our clients

6. Data Retention Period

Your personal data is retained only for the period strictly necessary for the purposes for which it was collected:

• Contact and prospecting data: 3 years from the last contact
• Data relating to an ongoing contract: duration of the contract + 5 years
• Browsing data (cookies): maximum of 13 months

At the end of these periods, your data is deleted or anonymized.

7. Data Sharing

FOUSSENI GROUP undertakes not to sell, rent, or transfer your personal data to third parties for commercial purposes.

Your data may only be shared in the following cases:

With technical service providers (hosting providers, analytics tools) subject to confidentiality obligations
In the event of a legal obligation or request from a competent authority
As part of a business transfer (merger, acquisition), with prior notice provided to you

8. Data Security

FOUSSENI GROUP implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. Our website uses the HTTPS protocol to secure data exchanges.

However, no electronic transmission or storage system is completely secure. In the event of a data breach likely to affect you adversely, we undertake to inform you within the time limits required by the applicable regulations.

9. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small text file stored on your device when you visit the site.

We use the following types of cookies:

• Functional cookies: necessary for the proper operation of the website
• Analytical cookies: audience measurement and traffic analysis (e.g., Google Analytics)
• Preference cookies: remembering your browsing settings

You may accept, refuse, or configure cookies through the banner displayed during your first visit, or at any time through your browser settings. Refusing cookies may affect certain website functionalities.

10. Your Rights

In accordance with applicable personal data protection laws, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to object: object to the processing of your data
• Right to data portability: receive your data in a structured format
• Right to withdraw your consent at any time

To exercise any of these rights, you may contact us by email at contact@foussenigroup.com or by post at our address. We undertake to respond to your request within a reasonable period.

11. Transfers of Data Outside Togo

As part of the use of certain technical tools (hosting, analytics), your data may be transferred to third countries, particularly the United States. These transfers are governed by appropriate safeguards to ensure an equivalent level of protection.

12. Changes to This Policy

FOUSSENI GROUP reserves the right to modify this Privacy Policy at any time, particularly to comply with changes in regulations. The date of the latest update is indicated at the top of this page. We encourage you to consult this page regularly.

13. Contact and Complaints

For any questions relating to this policy or to exercise your rights, please contact us:

Email: contact@foussenigroup.com

Phone: +228 90 03 74 71

Mail: FOUSSENI GROUP – 98 Rue Hédzranawoé, 14 BP 83, Lomé – Togo

If you believe that the processing of your data does not comply with your rights, you may lodge a complaint with the competent authority responsible for personal data protection in Togo.